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How do I submit a warranty request?
Requests can be submitted online, by email or phone
Submitting Warranty Items Online
The My Home Portal allows you to submit new items, upload photos, and keep track of the status of your requests.
This is the quickest & easiest way to submit your requests.
Submitting Warranty Items by Email
Email Omega's Service Team at service@omegabuilders.com
Note: Requests received by email will be processed during normal business hours only
Provide the following information:
- Contact Name
- Phone Number
- Property Address
- Availability
- Service Items
- Room/Location
- Your observation and description of the item
Submitting Warranty Items by Phone
Call Omega's Service Coordinator at 254-239-0366
Monday - Friday
8 am to 5 pm